Pivot Health Care helps hospitals and health organizations improve patient experience through evidence-based training, frontline coaching, operational advisory, and immersive tools - and provides medical consulting to film and television productions requiring accurate clinical representation.
We equip clinical and non-clinical teams with the skills, tools, and coaching needed to deliver exceptional patient experience. Our services include communication training, policy production, operational and throughput reviews, frontline coaching, and workflow improvement. We focus on practical, real-world solutions that strengthen team performance and lead to measurable improvements in patient satisfaction and service quality.


We provide clinicians with hands-on training and coaching designed to improve communication, strengthen patient interactions, and enhance confidence in day-to-day practice. Our approach focuses on real scenarios pulled from clinical environments, giving providers practical techniques they can apply immediately. Whether developing stronger bedside communication, navigating challenging conversations, or refining service behaviours, we help health care professionals deliver care that is clear, compassionate, and patient-centered.
We ensure medical scenes look accurate, credible, and engaging. From script review to on-set advising, we help productions portray health care realistically while supporting actors and directors with clinical expertise. We pay attention to the details that matter - procedures, dialogue, equipment use, and workflow - to create scenes that resonate with viewers and withstand professional scrutiny.

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